So you are still doing it? I have stopped using spin content after panda update way couple of years ago. As content become king and the user expereince the key to earn website authority, I started focusing on writing more meaningful and engaging content. I never cam across any spinner that time which makes total sense after spinning. The spin content either looked very bad or it needed manual review. I forgot the name of the spinner tool as well. Looking forward for replied from more experts here as it could be an eye opener for me if spinning still works.
Imo it is not possible for google to detect properly spun content, it is not worth computing power it requires. They can do this using ngrams for example, but it is uses a lot of queries. And for example article spinner I coded beats this algo, so google cant detect that the content is spun. Manual spinning is also good but it takes more than 30 minutes per article.
This article spinner is known to have a team of friendly customer service representatives that are more than glad to accept any issues. Whenever theres a problem with the server or the system in terms of its features and functionality, then you can always escalate the problem to the best representatives available by submitting a ticket so that it can be resolved as soon as you reach out to them.